🛡️ Privacy Policy

Effective Date: 30/4/2025
Company Name: Teams Office
Website: https://teamoffice.in/

Teams Office  is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines how we collect, use, store, and disclose information when you interact with our website, purchase our biometric systems, or use our services.

1. 🔍 Information We Collect

We collect the following types of personal and technical information:

a) Personal Information

• Full Name
• Email Address
• Phone Number
• Shipping/Billing Address
• Organization/Company Name

• Government-issued IDs (for B2B verification, if applicable)

   

b) Payment Details

• Payment information such as credit/debit card numbers (processed securely through a third-party provider – we do not store this directly)

   

c) Biometric Data (If Applicable)

• For product testing or demo purposes, sample data may be collected with user consent and securely anonymized.

   

d) Technical Information

• IP Address
• Device Type & Browser Information
• Pages Visited and Time Spent
• Location Data (via IP-based geolocation)
• Cookies and Usage Data

2. 🎯 How We Use Your Information

We use your data for the following purposes:

• To process orders and provide shipping information
• To offer product support, warranties, and updates
• To improve website functionality and user experience
• To communicate promotions, updates, and newsletters (with your consent)
• To comply with legal obligations and protect against fraud

3. 🍪 Cookies Policy

Our website uses cookies to enhance user experience and collect analytics. You can manage cookie preferences through your browser settings. Types of cookies include:

• Essential Cookies (for login, cart, etc.)
• Analytics Cookies (e.g., Google Analytics)
• Marketing Cookies (for remarketing campaigns)

4. 🧷 Data Protection and Security

We implement strong physical, electronic, and managerial procedures to safeguard your data:

• SSL encryption on all data transmissions
• Restricted access to personal information
• Secure servers with firewall and malware protection
• Regular security audits and backups

5. 🕓 Data Retention

We retain your data only for as long as necessary for the purposes set out in this policy. Data related to orders, warranty, and legal compliance may be stored for up to 7 years.

6. 🌐 Third-Party Sharing

We do not sell or trade your personal information. We may share limited data only with:

• Payment processors (e.g., Razorpay, Stripe)
• Courier services for shipping (e.g., Blue Dart, FedEx)
• Legal authorities (if required by law)
• CRM and newsletter tools (with your consent)

7. 🌍 International Transfers

If you are accessing our services from outside India, your data may be transferred to, stored, and processed in India or other countries where our partners operate. We ensure appropriate safeguards for international transfers.

8. 👤 Your Rights

You have the right to:

• Access and review your personal data
• Request corrections or updates
• Withdraw consent (where applicable)
• Request deletion of your data (subject to legal limitations)
• Lodge a complaint with a data protection authority

To exercise any of these rights, please contact us at:
📧 privacy@teamsoffice.in

9. 👶 Children's Privacy

Our products and services are not intended for children under 18. We do not knowingly collect information from minors.

10. 🔄 Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, the “Effective Date” at the top of the policy will be revised. You are encouraged to review this page periodically.

11. 📬 Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy, please contact:

Teams Office
📍 110, mahavir tower , near udhna darwaja , surat , 5456989
📧 privacy@teamsoffice.in
📞 +91-999999999