📄 Terms and Conditions
Effective Date: 30/4/2025
Company Name: Team Office Softech PVT LTD
Website: https://teamoffice.in/
These Terms and Conditions (“Terms”) govern your use of the website, products, and services offered by Team Office. By accessing or using our website and services, you agree to be bound by these Terms.
If you do not agree to any part of these Terms, please do not use our services.
1. 🏢 Company Overview
Teams Office specializes in the manufacturing and distribution of biometric security devices, including fingerprint recognition systems and Face recognition technology for corporate and industrial use.
2. 🛒 Orders & Payments
- All product orders are subject to availability and confirmation.
- Prices are displayed in INR (Indian Rupees) or other applicable currencies and may change without notice.
- Payment must be made through our approved gateways (e.g., Razorpay, Stripe, Net Banking, UPI).
- We reserve the right to refuse or cancel an order if fraud or unauthorized use is suspected.
3. 📦 Shipping & Delivery
Please refer to our Shipping & Delivery Policy for detailed information.
- Standard domestic orders are delivered in 5–7 business days.
- International shipping timelines vary based on location.
- Shipping charges are displayed at checkout unless stated otherwise.
4. 🔧 Warranty & Returns
- Our biometric products come with a 12-month manufacturer warranty from the date of purchase.
- Warranty covers manufacturing defects only. Physical damage, improper installation, or misuse voids the warranty.
- Returns are accepted within 7 days of delivery for defective or incorrectly shipped items.
- Refunds are processed to the original payment method after product inspection.
5. 🛑 Acceptable Use
You agree not to:
- Use our systems for illegal purposes
- Attempt to reverse engineer or hack biometric hardware/software
- Upload malware or harmful content via our website
- Use our brand assets (logo, design, etc.) without permission
We reserve the right to block access to services in case of policy violations.
6. 💻 Intellectual Property
All content on our website including text, software, product images, logos, and design elements is the intellectual property of Teams Office and protected under Indian and international copyright and trademark laws. Unauthorized use is strictly prohibited.
7. ⚠️ Product Use Disclaimer
- Our devices are intended for authorized personnel use only.
- Teams Office is not liable for misuse of biometric devices, privacy violations due to improper setup, or third-party tampering.
- Installation and maintenance should be carried out by certified personnel.
8. 📊 Limitation of Liability
To the fullest extent permitted by law, Team Office shall not be liable for:
- Any indirect or incidental damages
- Data loss or breach resulting from third-party misuse
- System failures due to environmental or electrical issues
Total liability in all cases shall not exceed the amount paid for the product.
9. 🔄 Modifications to Terms
We may modify these Terms at any time. Revised versions will be posted on our website with an updated "Effective Date". Continued use of our site or services implies acceptance of the updated Terms.
10. 📍 Governing Law
These Terms are governed by and construed in accordance with the laws of India, and the courts in VADODARA shall have exclusive jurisdiction in case of any disputes.
11. 📩 Contact Information
If you have questions about these Terms, please contact:
Team Office Softech PVT LTD
📍B-205, Anannya Complex, Akshar Chowk, O. P. Road
Vadodara - 390020, Gujarat, India
📧 mail@teamoffice.in
📞 080-6901-0000
